1. Introduction
Welcome to kriya live. This Privacy Policy explains how we collect, use, and protect your personal information. At kriya live, we believe privacy is a fundamental human right.
By using our website or creating an account, you are considered to have agreed to this Privacy Policy. Please take a moment to read it in full.
In brief: We only collect the information we need, keep it secure, and never sell it to third parties. You always remain in control of your data.
2. What Information We Collect
Kriya live collects two types of information — directly from you and automatically during your use of the platform.
Directly collected information:
- Full name and date of birth
- Mobile number and email address
- Residential address
- National ID or passport number (for KYC verification)
- Mobile banking number (for payment processing)
- Messages and complaints sent to support
Automatically Collected Information:
| Data Type |
Why It's Collected |
| IP Address |
Security Verification & Fraud Prevention |
| Device Information |
Ensuring the best possible user experience |
| Browser & OS |
Platform compatibility testing |
| Login times and session information |
Account security monitoring |
| Gaming activity logs |
Ensuring fair play and dispute resolution |
| Cookie Data |
Session management and personalized experience |
3. How Your Information Is Used
Kriya Live uses your information only for the purposes listed below — and for no other reason:
- Creating and managing your account
- Processing deposits and withdrawals
- KYC verification and identity confirmation
- Providing customer service and support
- Preventing fraud and money laundering
- Meeting legal obligations set by regulatory authorities
- Improving platform services
- Personalizing your experience based on your preferences
- Sending important updates and security notifications
You can unsubscribe from promotional emails and SMS at any time. However, security and transaction notifications cannot be turned off, as they are essential for keeping your account safe.
4. Who We Share Your Data With
Kriya live never sells your personal data. However, it may be shared in the following limited circumstances:
- Payment Processors: Mobile Pay, Nagad, Rocket — solely for processing transactions, under strict confidentiality agreements
- Identity Verification Services: For the KYC process, only the necessary information
- Law Enforcement Agencies: When required by court order or legal obligation
- Regulatory Authority: For licensing reports
To be clear: Your data is never shared with advertisers, data brokers, or marketing companies. This is a non-negotiable policy at kriya live.
5. Data Security Measures
Kriya Live uses industry-leading security technology to protect your data. Our security framework operates across multiple layers:
- 256-bit TLS/SSL Encryption: All data transfers are fully encrypted
- Firewall protection: Advanced firewalls to prevent unauthorized access
- Two-Factor Authentication (2FA): Additional security layer for your account
- Real-Time Monitoring: 24/7 suspicious activity detection
- Regular Security Audits: Periodic testing to identify vulnerabilities
- Staff Training: Regular staff training on data protection
That said, no online platform can guarantee 100% security. It's equally important that you keep your password strong and never share it with anyone.
6. Cookie Policy
The kriya live website uses cookies. Cookies are small text files saved to your device that help improve the site's functionality.
| Cookie Type |
Purpose |
Retention Period |
| Essential Cookies |
Managing login sessions and security verification |
Deleted at end of session |
| Functional Cookies |
Language preferences, remembering user settings |
30 days |
| Analytics Cookies |
Collecting site usage statistics |
90 days |
You can disable cookies through your browser settings. However, disabling certain essential cookies may affect the functionality of some parts of the site.
7. Data Retention Period
Kriya live retains your data only for as long as necessary — no longer. Typically:
- Account Information: For the duration of account activity and up to 5 years after closure (as required by law)
- Transaction Records: At least 5 years (as required by financial regulations)
- KYC Documents: Up to 5 years after account closure
- Gaming logs: Up to 2 years (for dispute resolution)
- Support Messages: Up to 2 years
- Cookie data: Varies by cookie type (session to 90 days)
In cases of legal obligations or ongoing investigations, data may be retained beyond the periods stated above. This is a requirement under financial crime laws.
8. Your Data Rights
As a Kriya Live member, you have important rights regarding your personal information:
Right to Access Your Data
You can request to see what information we hold about you.
Right to Rectification
If any of your information is incorrect, you can request that it be corrected.
Right to Erasure
In certain circumstances, you may request that your data be deleted. However, some information may need to be retained for legal reasons.
Right to Restrict Processing
In certain cases, you can request that the use of your data be restricted.
Right to data portability
You can request a copy of your data in a machine-readable format.
Right to Object
You can object to your data being used for specific purposes, such as marketing communications.
How to exercise your rights: To exercise any of the above rights, email us at support@kriyalive.bet or reach out via live chat. We typically respond within 7 business days.
9. Protection of Minors' Information
Kriya live services are intended for users aged 18 and above. We do not knowingly collect personal information from minors.
If we become aware that anyone under the age of 18 is using our platform, we will immediately close that account and delete all associated data.
If you believe your child or someone you know who is a minor is using Kriya Live, please contact our support team immediately.
10. Changes to the Privacy Policy
Kriya live may update or modify this Privacy Policy from time to time. For any significant changes, we will:
- We will update the date at the top of this page
- We will notify registered members via email or SMS
- Notice will be given at least 7 days before any changes take effect
Continued use of our services after a revised policy is published will be considered your acceptance of the new terms. We recommend checking this page regularly.